MyAussie

About

The MyAussie app is designed for Aussie Broadband customers, allowing them to manage their services conveniently. It helps users monitor data usage and troubleshoot connection issues. For instance, a customer can quickly check their monthly data consumption to avoid exceeding their plan limits, all within a few taps.

What Stands Out

• •Track current data usage to monitor consumption against plan limits.
• •Diagnose and track faults, allowing for quick resolution of service issues.
• •View and manage account details, including plan updates and service additions.
• •Check for local network outages or scheduled maintenance affecting service.

Things to Consider

Accessing most features within MyAussie requires an existing Aussie Broadband account. While the app facilitates account management, specific service changes or plan updates may be subject to terms and conditions. Users should ensure they have their login credentials ready before attempting to use the app.

Useful Tips

1. 01Use the usage tracker to monitor your data consumption throughout the month.
2. 02Access the fault diagnosis tool if experiencing internet connectivity problems.
3. 03Check the outage map for real-time information on network disruptions in your area.
4. 04Explore plan and bolt-on options directly within the app to customize your service.